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FREQUENTLY ASKED QUESTIONS (F.A.Q.'s)

Q. Can I pick up my tickets the night before my flight, I don’t want to be delayed in the morning as my flight leaves early...
A. Tickets are delivered to the airport the night prior, therefore will not be at the counter for you to pick up the night before. The Conquest Vacations Representative will be at the airport at least three hours prior to the scheduled departure time of our flights. It is really a simple process to pick up your tickets, you just need to show the rep ID and she will release the documentation to you.

Q. Where do I pick up my tickets?
A. Please Note: Any Conquest Vacations counter is open a minimum of three hours prior to all scheduled flight departures.
In Toronto there is a Conquest Counter located on the departures level of Terminal 3. Enter the doors at the first crosswalk, the counter is inside on the right. In Terminal 1, we are located at N15.
In Halifax: Enter the first set of doors at the turn and go to the right. The Conquest counter is on the right across from Skyservice check-in.
In Vancouver: Domestic flights, Level 3 of the domestic terminal building. Our counter is beside the Skyservice check- in counter (Line 11). International flights, Level 3 of the International terminal building, our counter is right beside the KLM ticket purchase counter. Transborder flights, Level 3 of the International terminal building, our counter is located in front of the connecting baggage carrousel & next to the hotel entrance on the US departure side.
In Edmonton for Domestic, Cancun and Varadero flights, the counter is on the extreme north end of the north (old) terminal. For Las Vegas, you check-in at the extreme south end of the south (new) terminal.
In Calgary at the International or domestic desk, located in Departure area D.

Q. Do I need a paper ticket when flying within Canada or to the United States?
A. Currently Conquest Vacations does not issue paper tickets for passengers travelling on our domestic flights or our flights to the United States. Passengers who have booked packages to the United States will receive hotel vouchers. Your travel agent can provide you with a fax copy of your flight information that you can show the check-in agent. If you are unable to receive a fax, the Conquest Vacations representative at the airport will be able to print a copy for you.

Flight Re-confirmation Numbers and Airline Information:
 
Air Canada:- Tel:  888.422.7533; Terminal 1
Air Transat:- Tel: 877.872.6728; Terminal 3
CanJet Airlines:- Tel:  888-201-2289; Terminal 3
Skyservice:- Tel: 800.701.9448; Terminal 3
Zoom:- Tel: 866.359.9666; Terminal 3

  QUICK FACTS
Reservation Inquiries:
Toll Free: 1.866.266.7974
Monday - Friday: 8am - 9pm EST
Saturday: 9am - 5pm EST
Sunday: 10am - 4pm EST
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Head Office:
85 Brisbane Road, Toronto,
ON, M3J 2K3 Canada
Tel: 416.665.9255 or 1.800.268.1205
Fax: 416.665.6811
Western Canada:
311-5400 Airport Road South,
Richmond, BC, V7B 1B4 Canada
Tel: 604.273.4866 or 1.888.543.2402
Fax: 604.273.4895
Atlantic Canada:
1 Bell Blvd., Halifax Intl. Airport
Enfield, NS, B2T 1K2 Canada
Tel: 902.873.3311 or 1.800.531.3327
Fax: 902.873.3644

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